New Students

Welcome to San Diego State University!  Student Health Services is your on-campus health-care provider, and we are dedicated to supporting you with your health and well-being needs while you are enrolled at SDSU.

This page provides a little more about Student Health Services (SHS), the services we offer and how you can take advantage of those services.

Call 619-594-4325 and follow the prompts for a future appointment, same-day appointment or routine medical concern or to speak with a nurse about a more severe illness or injury.

If your need is not urgent, you can request an appointment via HealtheConnect.

Any appointment that cannot be kept needs to be canceled 24 hours in advance or you may be charged. A Red ID must be brought to all appointments.

It is the policy of SDSU Student Health Services to have a chaperone present during all sensitive exams.

All students who enroll in San Diego State University pay a mandatory Student Health Services fee each semester. This fee is paid at the time of university registration and covers the costs of providing basic health services. The mandatory SHS fee includes the cost of staffing, supplies and administrative costs incurred by SHS.

More information on services that are covered as basic services is available here, as well as information about ancillary and augmented services that are available to students, though charges may apply for these services.

NOTE: The mandated Student Health Services fee does not apply to students of SDSU World Campus, institutes, workshops or other special programs. These participants pay for their health services by other means.

For any services not covered under the basic health services fee, acceptable forms of payment include cash, check, Apple Pay, some health savings or flex spending cards, and credit card.  (Unfortunately, we cannot accept credit cards over the phone.)

SHS closes at 4:30 p.m. Monday through Friday and is closed on weekends and campus-observed holidays 

When SHS is closed, call the After-Hours Nurse Advice Line for health-related questions and information, 858-225-3105.

If care is needed after hours, please keep in mind that hospital emergency room services are expensive and vary substantially from one facility to another.

It is important to understand you are financially responsible for the cost of your health care, whether care is received at Student Health Services or an outside facility. Care received at an emergency department or urgent-care center is the financial responsibility of the student, even if a Student Health Services team member refers you to seek care at that external facility. 

Urgent-care centers are recommended for nonemergency situations.

When students need to see specialists or obtain medical services not offered on campus, they can meet with a Community Resource Specialist (CRS) located in Well-being & Health Promotion. The CRS will help you locate off-campus providers who will accept your health-care plan. If you do not yet have health care, the CRS can assist you with obtaining health care. Students are often referred to the CRS by their SHS provider. They can also make an appointment with the CRS by calling 619-594-4133.

All new students should also be aware you are required to present proof of the university-required immunizations prior to the start of your first semester. More information about this enrollment requirement is available here.

Student Health Services does not offer urgent or emergency care, advanced specialty care or overnight care. You should become acquainted with the location of nearby medical facilities so you know where to go if medical attention is needed. 

In case of urgent care, emergency room visits, hospitalization or specialty-care needs, students are strongly encouraged to maintain or acquire health insurance coverage to assist with these costs. 

For information on signing up for an affordable health-care plan or applying for Medi-Cal, you can get help from Well-being & Health Promotion. Visit or call 619-594-4133.

HealtheConnect is a convenient and secure e-messaging web portal that students can use to clear immunization holds, request prescription renewals, request an advance appointment, inquire about a nonurgent medical concern, request laboratory and X-ray results or store medical history online.


Only students and our medical staff have access to private health-care information.

To take advantage of this benefit, create a user profile online -- use your formal name and the email address listed on your WebPortal. HealtheConnect can be accessed from the SHS home page at

Family PACT is a program that may help low-income individuals access family planning services. Students need to make an appointment to fill out an application and learn if they qualify for Family PACT. Make an appointment to apply for Family PACT through HealtheConnect.

Family PACT services offered during a family planning visit may include:

  • Basic reproductive health assessments
  • Prevention, screening and treatment of STI’s (sexually transmitted infections)
  • Contraceptive methods (including emergency contraception) and supplies
  • Pregnancy testing and counseling,
  • HIV testing and counseling
  • Some types of male and female cancer screening

Who is eligible?

Women, men and teens able to become pregnant or cause pregnancy can get Family PACT services if they are low-income California residents.


To qualify for Family PACT:

  • You must be a California resident
  • Your income for your family size must be at or below 200% of the federal poverty guidelines
  • You must have no other source of health-care coverage that can be used for family planning services.
  • You want to prevent an unplanned pregnancy 

For more information or to see if you qualify for the program, please contact Well-being & Health Promotion at 619-594-4133 or visit