Medical Records
Protected health information is personal and sensitive information related to a person's health care. All protected health information is strictly confidential. Information from a patient's medical record will not be released to any person or entity without the written authorization of the patient, except as required by law.
Medical records release forms are processed within three to five business days from the date of receipt. In order to transfer personal health information from SDSU SHS to yourself, or another health-care provider, please follow the Transfer Instructions below.
All SHS medical records are electronic and compliant with the standards of HIPAA regulations for e-records.
Please note, in accordance with regulatory requirements, Student Health Services retains records for a 10 year period. Records that pre-date the last ten years are digitally destroyed in accordance with industry practice and will not be available for release.
A patient who wishes to transfer a copy of their medical record to another health-care provider must complete a Medical Records Release Form [pdf] and submit it to the Medical Records Department located on the first floor of the Calpulli Center.
The completed form can also be emailed to [email protected]. This form can also be submitted in person at Calpulli Suite 1300, by mail or by fax at 619-594-3638.
There is no fee required for transferring medical records to a health-care provider.
A patient who wishes to obtain a copy of their own medical record must complete a Medical Records Release Form [pdf] and submit it to the Medical Records Department located on the first floor of the Calpulli Center.
The completed form can also be emailed to [email protected]. This form can also be submitted in person at Calpulli Suite 1300, by mail or by fax at 619-594-3638.
The first transfer of records to a patient is at no cost. Repeat transfers to a patient have a fee of $1 per page, with a maximum charge of $25.
Transfer Immunizations Records
A current or former student who received their immunizations at SHS and wishes to transfer a copy of the immunization record to another university or health-care provider may already have access to their immunization records via the HealtheConnect portal. Records received since 2019 are generally available to students on the Immunizations tab in the portal.
Students who were at SDSU prior to 2019, who are unable to access HealtheConnect, or who have accessed HealtheConnect but do not see immunization records on file must complete a Medical Records Release Form [pdf] and submit it to the Medical Records Department located on the first floor of the Calpulli Center. This form can be submitted in person, by mail or by fax at 619-594-3638. The completed form can also be emailed to [email protected].
Students who were at SDSU within the last 10 years but started at SDSU prior to 2019 should note that the university's immunization policy did not require retention of immunization records at that time, so information available for these students is typically limited.
There is no fee required to transfer a copy of an immunization record.
As a patient, you have the right to give instructions about your own health care. An "Advance Health Care Directive" enables you to name another individual, such as a relative or other person, as a health-care representative or "agent" or to make health-care decisions for you if you become incapable of making your own decisions or if you want someone else to make those decisions for you now even though you are still capable.
The Advance Health Care Directive lets you designate a physician to be primarily responsible for your medical care and lets your physician, family and friends know your health-care preferences, including the types of special treatment you want or don't want, your desire for diagnostic testing, surgical procedures, cardiopulmonary resuscitation and/or organ donation. It does not affect routine care for cleanliness and comfort, which must be given whether or not there is an advance directive.
Advance Directives and Medical Power of Attorney documents are activated when a student is unable to make their own healthcare decisions. In these cases, students are not receiving care at Student Health Services and are most likely at a local hospital to receive the level of care needed.
Students can upload this documentation to HealtheConnect on the Uploads tab as an External Medical Record. However, Student Heatlh Services is unable to provide local hospitals with Advance Directive or Medical Power of Attorney documentation. The designated decision maker or emergency contact should retain a copy of these forms to provide to the local hospital if it is needed in an emergency situation.
For further information on this, you may review the information provided at Advance Health Care Directive - California Dept. of Justice. We also recommend that you talk with your physician and your lawyer.