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Attention Financial Aid Students

Course Withdrawals / Incompletes / CR/NC  

Below are COVID-19 related exceptions to the SAP rules. The exceptions apply to the following semesters: Spring 2020, Summer 2020, Fall 2020, Spring 2021, Summer 2021, Fall 2021, and Spring 2022.

When you withdraw matters.. please read below

Due to the COVID-19 pandemic, rules pertaining to financial aid eligibility in Spring 2020, Summer 2020, Fall 2020, Spring 2021, Summer 2021, Fall 2021, and Spring 2022 have been modified to accommodate students. Please read the following Q/As to ensure you understand how changing your grading preference could affect your future financial aid eligibility. 

Questions & Answers:

  1. Q: How will my financial aid eligibility be impacted if I withdraw, obtain a NC or a CR in one of the above listed terms? 
    A: If you earn a W, WU or I (incomplete) when grades are posted, then this will not count against the 75% completion rate that is required to maintain Satisfactory Academic Progress (for financial aid eligibility). If the W, WU is obtained after grades are posted, then these will count against your completion rate. If you get a NC this will count against your completion rate. A CR will not impact your financial aid eligibility. It is looked at as successfully completing a course.

  2. Q: I am concerned about my grades in one or more of my courses and want to get out of the class/es. What is the difference between dropping a class and withdrawing from it?
    A: You typically can only drop a course through WebPortal prior to the 10th day of classes each semester (the schedule adjustment deadline). When you drop a course, it no longer appears on your transcript.

    If you want to get out of a class after the schedule adjustment deadline, you must file a petition to withdraw from the course with the Registrar’s Office. The petition must also be approved by your college. You receive a W (withdrawal) grade for the course. If you are receiving financial aid, it is better for you to withdraw from your classes, rather than receive failing grades. The U.S. Department of Education has temporarily allowed schools to ignore any Spring 2020, Summer 2020, Fall 2020, Spring 2021, Summer 2021, Fall 2021 and Spring 2022 courses you withdraw from when determining your Satisfactory Academic Progress (SAP). See Q3 and Q4 below). Again, the withdrawal has to take place by the time grades are posted for that semester. If not, then the withdrawal will count against your completion rate.

  3. Q: I am not doing well in some of my courses. What will happen if I finish the course and get an F or NC in the class?
    A: The regulatory relief we have from the U.S. Department of Education for COVID-19 only applies to courses you withdraw from. As a result, if you finish your course and receive an F or NC grade, we must include it in the Satisfactory Academic Progress (SAP) calculation. If you fail to satisfactorily complete 75% of all of your 2020-21 coursework (taken Summer 2020, Fall 2020 and Spring 2021) or your 2021-22 coursework (taken Summer 2021, Fall 2021 and Spring 2022), you will become ineligible for financial aid and will be required to submit an appeal to the Office of Financial Aid to be reconsidered for financial aid in the future.

  4. Q: What if I withdraw from classes that I am in danger of failing? Will withdrawing from some of my Spring 2020, Summer 2020, Fall 2020, Spring 2021, Summer 2021, Fall 2021, or Spring 2022 classes affect my financial aid?
    A: You will not be billed for the withdrawn course(s). In addition, per guidance from the U.S. Department of Education, we will not be required to include the course(s) you withdraw from in the Satisfactory Academic Progress (SAP) calculation. Please note, the withdrawal has to take place prior to the time that grades are posted for the semester. If not, then the withdrawal will count against your completion rate. 

    Example: If you are enrolled in 12 units for the semester, and you withdraw from one 3 unit course, you will not be billed for withdrawing from the 3 unit class, and the Office of Financial Aid will only include the 9 units you keep in your Satisfactory Academic Progress (SAP) calculation. Again, this is as long as you withdraw prior to grades being posted for that semester.

  5. Q: What if I need to withdraw from all of my classes?
    A: Presuming your withdrawal was related to COVID-19, if you withdraw from all of your classes, you will not be billed for federal financial aid due to the withdrawal. However, you may be billed for other types of aid received such as Cal Grants, California Middle Class Scholarship (MCS), State University Grant (SUG), etc. The courses you drop will not be included in your Satisfactory Academic Progress (SAP) calculation (per guidance from the U.S. Department of Education) as long as you withdraw prior to grades being posted for that semester.

    Example: You were enrolled in 12 units and decide to withdraw from all 12 units. You will not be billed for federal financial aid due to the withdrawal, but you may be billed for other types of aid. In addition tne 12 withdrawn units will not count against you in the Satisfactory Academic Progress (SAP) calculation. Per the Coronavirus Aid, Relief, and Economic Security (CARES) Act, the withdrawn semester will not count against your subsidized loan and Pell Grant lifetime eligibility limits. As a reminder, this is applicable to Spring 2020, Summer 2020, Fall 2020, Spring 2021, Fall 2021 and Spring 2022.

  6. Q: What if I choose to retroactively withdraw from the semester after the semester has ended? Will it impact my financial aid?
    A: While you would not be billed for aid you received, the courses you retroactively withdraw from may or may not (depending on the timing) be counted towards your Satisfactory Academic Progress (SAP) calculation. There is potential that you may become ineligible for financial aid and may need to submit an appeal. Please contact the Office of Financial Aid for further guidance.

  7. Q: Who do I need to contact if I have questions related to the withdrawal process, that are not correlated to my financial aid eligibility?  
    A: You may contact your College’s Assistant Dean for Student Affairs, The Office of the Registrar, or Advising & Evaluations.

If you have additional SAP related questions, please contact the Office of Financial aid at: [email protected]

You may also contact us via our Virtual Help Desk. See homepage for link.