A: Please do not send documents via fax or email. Your personal information is at risk. Instead, upload documents using the secure document upload feature on AidLink. Please upload PDF documents if possible. You can use free apps such as CamScanner or Scannable to scan documents using your smartphone. Alternatively, you may also send documents by mail (or to our office drop box) Be sure to provide the student's Red ID on all documents.

San Diego State University

Office of Financial Aid and Scholarships

5500 Campanile Drive 

San Diego, CA 92182-7436

A: According to the U.S. Department of Education, all borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, each of these borrowers will have the option to suspend their payments for at least two months to allow them greater flexibility during the national emergency.  To request this forbearance, borrowers should contact their loan servicer online or by phone. The Secretary has also authorized an automatic suspension of payments for any borrower more than 31 days delinquent as of March 13, 2020, or who becomes more than 31 days delinquent, essentially giving borrowers a safety net during the national emergency.

A: The Secretary has also authorized an automatic suspension of payments for any borrower more than 31 days delinquent as of March 13, 2020, or who becomes more than 31 days delinquent, essentially giving borrowers a safety net during the national emergency.

A: No. SDSU has received guidance from the U.S. Department of Education that your cost of attendance and financial aid will not have to be adjusted due to receiving a refund after moving out of the residence halls.

A: No. Per the latest guidance received from the U.S. Department of Education, your cost of attendance and financial aid will not have to be adjusted due to a refund of your study abroad program fees or a reimbursement of costs incurred to come home. However, if you fail to enroll in alternative online coursework for the Spring 2020 semester, you may have to repay some or all of your financial aid under federal regulations pertaining to withdrawal.

A: As long as you were working before the closure and have not reached your FWS maximum award limit and as long as your department still has funding.  Check with the supervisor in your area.

A: Yes, if your department has work that you can do from home.  Check in with the supervisor in your area.

A: Yes, students will need to log their hours in PeopleSoft and supervisors will continue to approve the hours in PeopleSoft on the same timeline.

A: If you are a student, supervisor or a FWS Coordinator, please send your question(s) by email to [email protected]

A: As an alternative to submitting the Tax Return transcript, you can also go back into the FAFSA and use the IRS data retrieval tool. After you do this we will get the information within five days. If for some reason you can not use the data retrieval tool on the FAFSA, you can submit (by uploading on AidLink or by mail) a signed copy of all pages of the personal taxes. If you do this, you will also need to include a signed statement certifying that you attempted to obtain the tax return transcript from the IRS and were unable to obtain the required documentation.

A: Please upload via Aidlink or mail to our office a signed statement certifying that you attempted to obtain the Verification of Nonfiling Letter from the IRS and were unable to obtain the required documentation. AND submit copies of all 2018 W-2 forms for each source of employment income earned by you during 2018.