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Virtual Support


Virtual Front Desk

Monday–Thursday, 11:00am-1:00pm
You do not need to schedule an appointment to meet with a CIR staff member at the virtual front desk. You can connect to our virtual front desk by following the steps below:

  1. Log in to your SDSU Zoom account using your SDSUid. Select Join and enter Meeting ID: 96582773459
  2. Once you are logged in, you will enter the Virtual Waiting Room.
  3. Upon entering the Virtual Waiting Room, please test your audio and ensure you have connection to audio and video. You must also sign in using this Google form
  4. A CIR staff member will meet with guests in the order in which they enter the Virtual Waiting Room. You will meet one-on-one with a CIR staff member once they become available.

Drop-In Virtual Academic Coaching

Monday–Thursday, 1:00pm-4:00pm
You do not need to schedule an appointment to meet with an Academic Success Coach during virtual drop-in coaching hours. You can connect during virtual drop-in coaching hours by following the steps below:

  1. Log in to your SDSU Zoom account using your SDSUid. Select Join and enter Meeting ID: 91394224729
  2. Once you are logged in, you will enter the Virtual Coaching Waiting Room.
  3. Upon entering the Virtual Coaching Waiting Room, please test your audio and ensure you have connection to audio and video. 
  4. An Academic Success Coach will meet with students in the order in which they enter the Virtual Coaching Waiting Room. You will meet one-on-one with an Academic Success Coach once they become available.


If you are experiencing audio issues, refer to the Zoom support page.

If you are experiencing difficulties with your SDSU zoom account, refer to SDSU's Zoom support page.